Privacy policy

PRIVACY POLICY - FINALLI BUY

Welcome to Finalli Buy, registered under EIN: 35-2866155

For us, privacy and security are priorities, and we are committed to transparency in the processing of personal data from our users/customers. Therefore, this Privacy Policy sets out how we collect, use, and transfer information from customers or other individuals who access or use our website.

By using our services, you understand that we will collect and use your personal information as described in this Policy, in accordance with Data Protection Regulations (LGPD).

To ensure a clear understanding of this Privacy Policy, it is essential to clarify some key concepts:

Customer – any individual who purchases products or services from our website.
Personal data – any information related to a person that identifies them or, when combined with other processed information, can identify an individual. Additionally, any information through which it is possible to identify or contact a person.
Processing of personal data – any activity involving personal data, including collection, production, reception, classification, usage, access, reproduction, transmission, distribution, processing, storage, elimination, evaluation, control of information, communication, transfer, disclosure, or extraction of data from individuals.
Data subject – any individual whose personal data is processed by FINALLI BUY.
Purpose – the objective behind the processing of personal data.
Necessity – personal data processing must be limited to the minimum necessary for the intended purpose. That is, it must be relevant, proportional, and not excessive.
Consent – a clear and objective authorisation given by the data subject for the processing of their personal data for a previously specified purpose.

We acknowledge the importance of the personal data you entrust to us and believe it is our responsibility to manage, protect, and process your personal data appropriately.

As such, Finalli Buy, in its role as a Data Controller, complies with the provisions of this Privacy Policy.

What data do we collect about you and for what purpose?

Our website collects and uses certain personal data to facilitate service provision and enhance the user experience. We collect information provided by the Customer when registering and creating an account on our website, as well as automatically when visiting our website.

1.1. Personal data provided by the data subject

Billing address;
Full name;
National ID/Taxpayer ID (RG/CPF);
Gender;
Date of birth;
Email address;
Phone number;
Payment and bank account information.

1.2. Personal data collected automatically

Information sent from or associated with the device(s) used to access our Services or Platform;
When you click on ads, partner emails, or other content we provide on external websites;
Location and mobile device data;
Information about your internet network, personal details, and accounts you have interacted with;
Data on how the user/customer interacts with our Services or Platform.

1.3. Why do we request your personal data?

The data is necessary for:

Processing your application/transaction with us or your transactions or communications with third parties through our Services;
Delivering purchased products or contracted services;
Optimising your interaction with us;
Ensuring the security of the website and the data it processes;
Informing the Customer about offers and promoting our services;
Complying with legal obligations;
Administrative and management purposes.

The provision of data allows us to:

Manage, operate, provide, and/or administer your use and/or access to our Services and Platform (including, but not limited to, remembering your preferences) and your relationship and user account with us;
Deliver purchased products or services;
Process returns or exchanges within the established timeframe;
Send updates on order status and service communications;
Coordinate with partners for the delivery or availability of services;
Provide services suited to the Customer's needs;
Enforce our Terms of Service or any applicable end-user licence agreements;
Contact you via phone call, text message, email, or postal mail for administrative and/or management purposes related to our Services, including administrative information disclosures about our Services. You acknowledge and agree that such communication may involve certain personal data disclosures necessary for service provision;
Improve the shopping experience for Finalli Buy customers;
Conduct market analysis and research;
Keep the Customer informed about our products and services;
Execute targeted online advertising;
Prevent, detect, and investigate prohibited or illegal activities and improve our website, products, and services.

TERMS AND CONDITIONS

Please read these Terms of Use carefully, as they govern conduct when using this website.

By using the Finalli Buy online store, you agree to all its terms and expressly accept the conditions outlined for its use.

DATA SECURITY

To protect all your data, Finalli Buy implements the world's leading security systems:

SSL security certificate by Comodo (a global leader in security certification). This certificate ensures that all your personal data, such as delivery address, credit card details, and order history, will never be disclosed or accessed by third parties.

We guarantee the security of your personal data with the same care, commitment, and professionalism we uphold within our company. We ensure that we will never sell or disclose any personal information. Only authorised employees have access to this information, and any misconduct will be subject to legal penalties.

Finalli Buy consistently upholds user data privacy, committing to using appropriate technology for data protection, ensuring a secure environment with proper security tools.

CREDIT CARD AND BANK INFORMATION

All banking and credit card details are secured through encrypted technology provided by our Shopify Payments gateways, ensuring absolute confidentiality. We are committed to continuously improving our security measures and will publicly disclose any changes to this privacy policy.

LINKS TO OTHER SITES

You may find links to external websites on the Finalli Buy store. These links are for informational purposes only. Finalli Buy is not responsible for updating the content of these external sites. Additionally, links to other companies’ web pages, as well as their products and/or services, are not owned or endorsed by Finalli Buy.

WHAT DATA MAY FINALLI BUY REQUEST FROM ME?

Finalli Buy will only request essential data required for online purchases, such as name, email, phone number, address, taxpayer ID, and date of birth, along with credit card details for those opting for this payment method. Additional information may be provided by the customer to enhance their shopping experience but is optional.

Data collection always occurs through a secure page during the customer registration process.

WILL FINALLI BUY KEEP MY DATA CONFIDENTIAL?

Finalli Buy will not sell, rent, or transfer your data to third parties. We are committed to using customers' private information solely for sales and product delivery, and always internally.

Some data may be aggregated and used internally as generic statistics to better understand customer profiles and enhance the products and services offered.

HOW DOES EMAIL MARKETING WORK?

Email marketing will only be sent with your consent and can be unsubscribed at any time. Finalli Buy does not send unsolicited emails (SPAM). You may opt-out of promotional emails by:

Clicking the unsubscribe link included in all Finalli Buy promotional emails (recommended);
Sending an email to info@finallibuy.com.

CHANGES TO THE PRIVACY POLICY

Finalli Buy is committed to keeping this page updated with the latest version of the privacy policy. Any significant changes will be communicated in advance.

By making a purchase, the customer agrees to this Privacy Policy and its terms and conditions.

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